Responsible Gaming
Our Commitment to Safe Gaming
We are committed to promoting responsible gaming practices. Gambling should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. If you choose to gamble, do so within your means and for enjoyment.
Age Verification
It is a legal requirement that all players must be at least 18 years of age or the legal gambling age in your jurisdiction to participate in gaming activities. We take age verification seriously and employ strict checks to ensure compliance with UK gambling regulations.
If you are under 18, please do not use our services. If you suspect someone under 18 is gambling on our platform, please report it immediately to our support team.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Please review the following warning signs and seek help if any apply to you:
- Gambling with money you cannot afford to lose
- Chasing losses by gambling more to recover money lost
- Spending more time and money on gambling than intended
- Neglecting family, work, or educational responsibilities due to gambling
- Hiding gambling activities or lying about the amount of money spent
- Experiencing anxiety, depression, or irritability when not gambling
- Borrowing money to gamble or pay gambling debts
- Unable to cut back or control gambling despite wanting to
- Using gambling to escape problems or difficult emotions
- Relationships suffering due to gambling habits
Self-Help Tools
Most responsible gaming platforms offer tools to help you maintain control. These may include:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Restrict the maximum amount you can lose in a given timeframe
- Reality Checks: Receive regular reminders of how long you have been gambling and how much you have spent
- Session Time Limits: Automatically close your account after a set period of play
- Self-Exclusion: Voluntarily exclude yourself from gambling for a period you choose (typically 6 months or longer)
Please contact our support team to activate any of these tools on your account.
Support and Help Organizations
If you are struggling with gambling or suspect you may have a problem, help is available. Please reach out to one of these trusted organizations:
United Kingdom
- GamCare – Free confidential support and advice
Website: www.gamcare.org.uk
Helpline: 0808 8020 133 (free, 24/7) - GamStop – The National Self-Exclusion Scheme
Website: www.gamstop.co.uk
Allows you to self-exclude from all regulated UK gambling operators - Gamblers Anonymous – Support meetings and peer help
Website: www.gamblersanonymous.org.uk
Other Countries
- Australia: Gambling Help Online – www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council – www.responsiblegambling.org
- United States: National Council on Problem Gambling – www.ncpgambling.org or call 1-800-522-4700
- Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – www.bzga.de
Take Action Today
If you or someone you know is struggling with gambling, please seek help immediately. Problem gambling is a recognized medical condition, and support is available. There is no shame in asking for help.
Contact one of the organizations listed above, speak to your GP, or reach out to a trusted friend or family member. Recovery is possible, and dedicated professionals are ready to assist you.
Financial Hardship
If gambling has caused financial difficulties, additional support is available through:
- Citizens Advice – www.citizensadvice.org.uk
- StepChange Debt Charity – www.stepchange.org
- National Debtline – www.nationaldebtline.org
Remember: Gambling should be fun. If it stops being fun, it is time to seek help.